iKono Call Center
iKono Call Center Microcapsules
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- Microcapsule 1 – States in the incoming call:
https://youtu.be/Jf2rtdkIz2c - Microcapsule 2 – Generalities of the reports:
https://youtu.be/bhciI9ky9ro - Microcapsule 3 – Time statistics in call reports:
https://youtu.be/CBT2GrLanmY - Microcapsule 4 – Campaigns, sub-campaigns and queues:
https://youtu.be/ud8sGgKMvVk - Microcapsule 5 – Additional filters in reports for dates and durations:
https://youtu.be/1GUBrWs5Gjk
- Microcapsule 1 – States in the incoming call:
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