iKono Call Center Microcapsules

iKono Call Center

- - Microcapsule 1 – States in the incoming call:
    https://youtu.be/Jf2rtdkIz2c
  - Microcapsule 2 – Generalities of the reports:
    https://youtu.be/bhciI9ky9ro
  - Microcapsule 3 – Time statistics in call reports:
    https://youtu.be/CBT2GrLanmY
  - Microcapsule 4 – Campaigns, sub-campaigns and queues:
    https://youtu.be/ud8sGgKMvVk
  - Microcapsule 5 – Additional filters in reports for dates and durations:
    https://youtu.be/1GUBrWs5Gjk

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