With Chatbots and Artificial Intelligence, no more delays in answering simple or repetitive questions.
Automate your conversations with chatbot tools and customized customer service flows. Streamline response times for simple or recurring requests, even during 24/7 hours, creating a better contact center experience without the need for a large number of additional staff.
iKono Chat Features
More than a chat support channel 
The possibilities with iKono Chat are endless; from increasing your sales, improving the customer experience, scheduling appointments, or clearing up any questions you may have, among others.
Don't miss any details, with real-time monitoring of your agents.
Connect Artificial Intelligence, unlocking countless possibilities with the help of your human agents, who will optimally handle complex issues.
This could be the first step towards
an incredible connection:
Can you imagine automating your sales follow-ups and corporate communications, providing faster responses by integrating your processes with AI, or having 24/7 business hours without having to hire additional agents? Companies in these industries have already done it:
Technical support plans
We have a team ready to advise you and keep your iKono Call Center running at its best.
Office hours
Monday to Thursday 8:00 am – 6:00 pm
Continuous working day.
Friday 8:00 am - 5:00 pm
Continuous working day.
Support is not provided on Saturdays and Sundays.
Extended Hours
Monday to Thursday 7:00 am – 6:00 pm
Continuous working day.
Friday 8:00 am - 5:00 pm
Continuous working day.
Saturdays until noon 12:00 pm
7x24 Attention
24 hours a day, 7 days a week.
