Optimizing corporate communications: A necessity for all MARKETS!

Optimizing corporate communications: A necessity for all MARKETS! Optimizing corporate communications: Thanks to the current state of production systems and the technological developments that have taken place with the intention and constant need for the development of these same systems, communications have been and will always be a key […]

Outliers and data science

Outliers and Data Science I recently obtained my Big Data Scientist certification from Arcitura as part of the third call for transversal skills offered by the Colombian Ministry of Information and Communications (MINTIC). Among the many topics that can be addressed with data science is the detection of atypical data or […]

Extracting audio from a call using sngrep and wireshark

Extracting Audio from a Call Using sngrep and Wireshark We've often encountered situations where it's necessary to capture a call at the network level in order to debug a problem. While there are many tools for capturing calls, such as tcpdump and wireshark/tshark, we almost always turn to sngrep, since it's […]

How to select a TTS service

How to Select a TTS Service On several occasions, we've had the opportunity to develop solutions that require a text-to-speech conversion service. This technology is known as TTS, which stands for Text to Speech. However, if the project to be developed requires the incorporation of this type of technology, […]

6 keys to achieving effective communication with your clients

6 Keys to Effective Communication with Your Customers Effective communication with customers is fundamental to building strong relationships and generating trust. A clear, direct, and empathetic conversation not only improves the customer experience but also boosts loyalty and sales. Below, we present 6 essential keys to […]

Call Centers and their commitment to generating brand value

Call Centers and Their Commitment to Generating Brand Value. You, I, or someone we know has had contact with a "call center" at some point, but what exactly is a "call center"? What is a call center? In a broad sense, the source "call center networks" defines a call center as a company established […]

Total success at AstriCon 2017

Total success at AstriCon 2017 iKono at AstriCon Last October, iKono participated in AstriCon 2017 held in Orlando, Florida, where important professionals gathered not only from the team that constantly works to make Asterisk an increasingly versatile tool but also from […]

What is Docker and why should you start using it?

What is Docker and why should I start using it? What is Docker? As defined on its official website, it is “The world’s leading software container platform,” which aims to eliminate the “it only works on my machine” problem. Docker creates containers that hold the dependencies and requirements that your application […]

iKono at Astricon 2017

iKono at AstriCon 2017 At iKono Telecomunicaciones SA, we are proud to announce our participation in AstriCon 2017, which will take place in Orlando, Florida, this coming October. What is AstriCon? AstriCon is the annual convention organized by Digium, attended by members of the Asterisk community […]