iKono Telecommunications

PBX telephony: The backbone of business communications

PBX Telephony: The Backbone of Business Communications In today's business world, effective communication is a key factor for success. Companies need to stay efficiently connected, both internally and with their customers and business partners. In this context, PBX (Private Branch Exchange) telephony has emerged as a […]

Best practices for a Contact Center

Best Practices for a Contact Center: Customer service aims to bring companies closer to their customers, not only through the services or products they offer, but also through a genuine interest in their needs and pain points. This process involves various […]

PBX, As a tool to make your communications look professional

PBX: A tool for professional communications. The development of telephone systems is closely linked to business growth initiatives, and PBX systems represent a key tool for supporting these processes. Communication is essential for the smooth operation of businesses, not only internally, […]

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