6 keys to achieving effective communication with your clients

6 Keys to Effective Communication with Your Customers Effective communication with customers is fundamental to building strong relationships and generating trust. A clear, direct, and empathetic conversation not only improves the customer experience but also boosts loyalty and sales. Below, we present 6 essential keys to […]

Call Centers and their commitment to generating brand value

Call Centers and Their Commitment to Generating Brand Value. You, I, or someone we know has had contact with a "call center" at some point, but what exactly is a "call center"? What is a call center? In a broad sense, the source "call center networks" defines a call center as a company established […]

What is Docker and why should you start using it?

What is Docker and why should I start using it? What is Docker? As defined on its official website, it is “The world’s leading software container platform,” which aims to eliminate the “it only works on my machine” problem. Docker creates containers that hold the dependencies and requirements that your application […]

iKono at Astricon 2017

iKono at AstriCon 2017 At iKono Telecomunicaciones SA, we are proud to announce our participation in AstriCon 2017, which will take place in Orlando, Florida, this coming October. What is AstriCon? AstriCon is the annual convention organized by Digium, attended by members of the Asterisk community […]