{"id":65496,"date":"2025-12-26T08:00:50","date_gmt":"2025-12-26T13:00:50","guid":{"rendered":"https:\/\/ikono.co\/?p=65496"},"modified":"2025-12-19T11:36:10","modified_gmt":"2025-12-19T16:36:10","slug":"multicanalidad-atencion-cliente-tendencias-2026","status":"publish","type":"post","link":"https:\/\/ikono.co\/en_us\/multicanalidad-atencion-cliente-tendencias-2026\/","title":{"rendered":"Multichannel: the great challenge that will transform customer service in 2026"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"65496\" class=\"elementor elementor-65496\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c473e e-con-full e-flex e-con e-parent\" data-id=\"b5c473e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ca5b603 e-con-full e-flex e-con e-child\" data-id=\"ca5b603\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8c3753c e-grid e-con-full e-con e-child\" data-id=\"8c3753c\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bca9796 e-flex e-con-boxed e-con e-parent\" data-id=\"bca9796\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-586ba3c e-grid e-con-full e-con e-child\" data-id=\"586ba3c\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-858cf6f e-flex e-con-boxed e-con e-parent\" data-id=\"858cf6f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-396ee72 e-flex e-con-boxed e-con e-parent\" data-id=\"396ee72\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70fa5f7 e-con-full e-flex e-con e-parent\" data-id=\"70fa5f7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-58dc3bb e-con-full e-flex e-con e-child\" data-id=\"58dc3bb\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b25860c e-grid e-con-full e-con e-child\" data-id=\"b25860c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a81d28 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"8a81d28\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6a50c64 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/ikono.co\/en_us\/category\/call_center\/\" class=\"elementor-post-info__terms-list-item\">Call Center<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/category\/comunicacion\/\" class=\"elementor-post-info__terms-list-item\">Communication<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/category\/emprendimiento\/\" class=\"elementor-post-info__terms-list-item\">Entrepreneurship<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/category\/experiencia_clientes\/\" class=\"elementor-post-info__terms-list-item\">Customer Experience<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/category\/innovacion\/\" class=\"elementor-post-info__terms-list-item\">Innovation<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/category\/ia\/\" class=\"elementor-post-info__terms-list-item\">Artificial intelligence<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/category\/servicio_al_cliente\/\" class=\"elementor-post-info__terms-list-item\">Customer service<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/category\/tecnologia\/\" class=\"elementor-post-info__terms-list-item\">Technology<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f48174 elementor-widget elementor-widget-heading\" data-id=\"3f48174\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Multicanalidad: el reto que marcar\u00e1 la atenci\u00f3n al cliente en 2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc0831c elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"cc0831c\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a6d8be4 elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/ikono.co\/en_us\/author\/mercadeo\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewbox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tiKono Communications\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-925e1ff elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/ikono.co\/en_us\/2025\/12\/26\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>December 26, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f92a6f7 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg 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class=\"elementor-post-info__terms-list-item\">communication<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/tag\/innovacion\/\" class=\"elementor-post-info__terms-list-item\">Innovation<\/a>, <a href=\"https:\/\/ikono.co\/en_us\/tag\/tecnologia\/\" class=\"elementor-post-info__terms-list-item\">Technology<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1eb212a e-flex e-con-boxed e-con e-parent\" data-id=\"1eb212a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-327162f e-con-full e-flex e-con e-child\" data-id=\"327162f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7482ccb elementor-widget elementor-widget-shortcode\" data-id=\"7482ccb\" data-element_type=\"widget\" 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href=\"https:\/\/api.whatsapp.com\/send\/?phone=3148901850&#038;text=Hola+quiero+m%EF%BF%BDs+informaci%EF%BF%BDn.&#038;type=phone_number&#038;app_absent=0\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"555\" src=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-2-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-1024x711.jpg\" class=\"attachment-large size-large wp-image-66730\" alt=\"\" srcset=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-2-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-1024x711.jpg 1024w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-2-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-300x208.jpg 300w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-2-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-768x533.jpg 768w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-2-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-18x12.jpg 18w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-2-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente.jpg 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39c42de e-flex e-con-boxed e-con e-parent\" data-id=\"39c42de\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-772e4cb e-con-full e-flex e-con e-child\" data-id=\"772e4cb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b3fb08 elementor-widget elementor-widget-text-editor\" data-id=\"0b3fb08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"860\" data-end=\"1160\">La forma en que las empresas se comunican con sus clientes est\u00e1 viviendo un cambio acelerado. Cada a\u00f1o llegan nuevos canales, nuevas expectativas y nuevas tecnolog\u00edas\u2026 pero una verdad se mantiene: <strong data-start=\"575\" data-end=\"692\">los usuarios quieren ser atendidos donde est\u00e1n, y quieren respuestas coherentes sin importar por qu\u00e9 canal llegan<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38a1a41 e-flex e-con-boxed e-con e-parent\" data-id=\"38a1a41\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-67879d6 e-con-full e-flex e-con e-child\" data-id=\"67879d6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0173b8b elementor-widget elementor-widget-text-editor\" data-id=\"0173b8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"860\" data-end=\"1160\">Por eso, la <strong data-start=\"707\" data-end=\"725\">multicanalidad<\/strong> no es solo una estrategia; es un desaf\u00edo operativo, tecnol\u00f3gico y cultural que definir\u00e1 la atenci\u00f3n al cliente en 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf1e87f e-flex e-con-boxed e-con e-parent\" data-id=\"cf1e87f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f94af48 e-con-full e-flex e-con e-child\" data-id=\"f94af48\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32175a0 elementor-widget elementor-widget-text-editor\" data-id=\"32175a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"860\" data-end=\"1160\">En este art\u00edculo exploramos <strong data-start=\"875\" data-end=\"915\">por qu\u00e9 la multicanalidad ser\u00e1 clave<\/strong>, cu\u00e1les son las <strong data-start=\"932\" data-end=\"957\">tendencias que vienen<\/strong>, qu\u00e9 errores evitar, y c\u00f3mo preparar tu Contact Center para responder a un entorno cada vez m\u00e1s din\u00e1mico.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64f201b e-flex e-con-boxed e-con e-parent\" data-id=\"64f201b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3983444 e-con-full e-flex e-con e-child\" data-id=\"3983444\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c642893 elementor-widget elementor-widget-text-editor\" data-id=\"c642893\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>1. \u00bfPor qu\u00e9 la multicanalidad ser\u00e1 el centro de la atenci\u00f3n al cliente en 2026?<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94cd8be e-flex e-con-boxed e-con e-parent\" data-id=\"94cd8be\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-55b1f69 e-con-full e-flex e-con e-child\" data-id=\"55b1f69\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f3ea1d elementor-widget elementor-widget-text-editor\" data-id=\"2f3ea1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La frase clave de enfoque \u201c<strong data-start=\"1184\" data-end=\"1228\">multicanalidad en la atenci\u00f3n al cliente<\/strong>\u201d resume un fen\u00f3meno claro: el cliente moderno no usa un solo canal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6552639 e-flex e-con-boxed e-con e-parent\" data-id=\"6552639\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5eaa161 e-con-full e-flex e-con e-child\" data-id=\"5eaa161\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6ac9a elementor-widget elementor-widget-text-editor\" data-id=\"ee6ac9a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En 2026 veremos un incremento del uso combinado de:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f525b0f e-flex e-con-boxed e-con e-parent\" data-id=\"f525b0f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fedc30e e-con-full e-flex e-con e-child\" data-id=\"fedc30e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d8c490 elementor-widget elementor-widget-text-editor\" data-id=\"8d8c490\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1695\" data-end=\"1721\"><p data-start=\"1697\" data-end=\"1721\">WhatsApp<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a13535 e-flex e-con-boxed e-con e-parent\" data-id=\"6a13535\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-624b1a1 e-con-full e-flex e-con e-child\" data-id=\"624b1a1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83abc11 elementor-widget elementor-widget-text-editor\" data-id=\"83abc11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1695\" data-end=\"1721\"><p data-start=\"1697\" data-end=\"1721\">Redes sociales<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b77b652 e-flex e-con-boxed e-con e-parent\" data-id=\"b77b652\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9d6e8ff e-con-full e-flex e-con e-child\" data-id=\"9d6e8ff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-826cc75 elementor-widget elementor-widget-text-editor\" data-id=\"826cc75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1760\" data-end=\"1798\"><p data-start=\"1762\" data-end=\"1798\">Chat web<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-700ad3d e-flex e-con-boxed e-con e-parent\" data-id=\"700ad3d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4fb5309 e-con-full e-flex e-con e-child\" data-id=\"4fb5309\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce56f4 elementor-widget elementor-widget-text-editor\" data-id=\"9ce56f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1760\" data-end=\"1798\"><p data-start=\"1762\" data-end=\"1798\">Email<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c05ccd7 e-flex e-con-boxed e-con e-parent\" data-id=\"c05ccd7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9d75c97 e-con-full e-flex e-con e-child\" data-id=\"9d75c97\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba4877c elementor-widget elementor-widget-text-editor\" data-id=\"ba4877c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1760\" data-end=\"1798\"><p data-start=\"1762\" data-end=\"1798\">Llamadas IP<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5022f25 e-flex e-con-boxed e-con e-parent\" data-id=\"5022f25\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ac851d e-con-full e-flex e-con e-child\" data-id=\"7ac851d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b1b956 elementor-widget elementor-widget-text-editor\" data-id=\"9b1b956\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1760\" data-end=\"1798\"><p data-start=\"1762\" data-end=\"1798\">Chatbots con IA<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73f3cd4 e-flex e-con-boxed e-con e-parent\" data-id=\"73f3cd4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-25638c3 e-con-full e-flex e-con e-child\" data-id=\"25638c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adbff9f elementor-widget elementor-widget-text-editor\" data-id=\"adbff9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1760\" data-end=\"1798\"><p data-start=\"1762\" data-end=\"1798\">Videollamadas asistidas<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1478eb e-flex e-con-boxed e-con e-parent\" data-id=\"e1478eb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7530790 e-con-full e-flex e-con e-child\" data-id=\"7530790\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-608131e elementor-widget elementor-widget-text-editor\" data-id=\"608131e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1760\" data-end=\"1798\"><p data-start=\"1762\" data-end=\"1798\">Mensajer\u00eda as\u00edncrona<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-433084a e-flex e-con-boxed e-con e-parent\" data-id=\"433084a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a178403 e-con-full e-flex e-con e-child\" data-id=\"a178403\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0ca004 elementor-widget elementor-widget-text-editor\" data-id=\"c0ca004\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Las empresas que no logren conectar estos puntos tendr\u00e1n usuarios que sienten que deben \u201cempezar desde cero\u201d cada vez.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3797b49 e-flex e-con-boxed e-con e-parent\" data-id=\"3797b49\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1fbdb86 e-con-full e-flex e-con e-child\" data-id=\"1fbdb86\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5d4544 elementor-widget elementor-widget-text-editor\" data-id=\"e5d4544\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un cliente en 2026 no piensa en \u201ccanales\u201d. Piensa en <strong data-start=\"1700\" data-end=\"1716\">experiencias<\/strong>.<br data-start=\"1717\" data-end=\"1720\" \/>Y ah\u00ed est\u00e1 el reto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de1c062 e-flex e-con-boxed e-con e-parent\" data-id=\"de1c062\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8e9ffc7 e-con-full e-flex e-con e-child\" data-id=\"8e9ffc7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b763d3c elementor-widget elementor-widget-text-editor\" data-id=\"b763d3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>2. Tendencia 2026: m\u00e1s canales, pero menos paciencia<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34874c7 e-flex e-con-boxed e-con e-parent\" data-id=\"34874c7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a61a0c e-con-full e-flex e-con e-child\" data-id=\"7a61a0c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dba3cb2 elementor-widget elementor-widget-text-editor\" data-id=\"dba3cb2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2552\" data-end=\"2639\">Seg\u00fan estudios recientes, un usuario abandona una conversaci\u00f3n si:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b252b96 e-flex e-con-boxed e-con e-parent\" data-id=\"b252b96\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0f7035d e-con-full e-flex e-con e-child\" data-id=\"0f7035d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d11032d elementor-widget elementor-widget-text-editor\" data-id=\"d11032d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"2385\" data-end=\"2414\"><p data-start=\"2387\" data-end=\"2414\">No recibe respuesta en menos de 90 segundos por chat.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3e718c e-flex e-con-boxed e-con e-parent\" data-id=\"a3e718c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3779dea e-con-full e-flex e-con e-child\" data-id=\"3779dea\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-484813b elementor-widget elementor-widget-text-editor\" data-id=\"484813b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"2415\" data-end=\"2450\"><p data-start=\"2417\" data-end=\"2450\">M\u00e1s de 2 transferencias son necesarias.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91c3a6d e-flex e-con-boxed e-con e-parent\" data-id=\"91c3a6d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-22bc2e0 e-con-full e-flex e-con e-child\" data-id=\"22bc2e0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09371d7 elementor-widget elementor-widget-text-editor\" data-id=\"09371d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"2451\" data-end=\"2497\"><p data-start=\"2453\" data-end=\"2497\">Tiene que repetir informaci\u00f3n que ya ingres\u00f3 en otro canal.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d4d423 e-flex e-con-boxed e-con e-parent\" data-id=\"8d4d423\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a1eb8d3 e-con-full e-flex e-con e-child\" data-id=\"a1eb8d3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56f00ef elementor-widget elementor-widget-text-editor\" data-id=\"56f00ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Esto significa que <strong data-start=\"2054\" data-end=\"2108\">la multicanalidad mal ejecutada genera frustraci\u00f3n<\/strong>, no valor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e76bd10 e-flex e-con-boxed e-con e-parent\" data-id=\"e76bd10\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0cebe33 e-con-full e-flex e-con e-child\" data-id=\"0cebe33\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff7e52 elementor-widget elementor-widget-text-editor\" data-id=\"7ff7e52\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En 2026 los clientes no solo esperan ser atendidos por varios canales; esperan que la experiencia sea:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2340d48 e-flex e-con-boxed e-con e-parent\" data-id=\"2340d48\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cf9ef5c e-con-full e-flex e-con e-child\" data-id=\"cf9ef5c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c36614 elementor-widget elementor-widget-text-editor\" data-id=\"4c36614\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Fluida<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81f1850 e-flex e-con-boxed e-con e-parent\" data-id=\"81f1850\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d6fcda e-con-full e-flex e-con e-child\" data-id=\"1d6fcda\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73b80fd elementor-widget elementor-widget-text-editor\" data-id=\"73b80fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Sin repeticiones<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58d204b e-flex e-con-boxed e-con e-parent\" data-id=\"58d204b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8cf0b34 e-con-full e-flex e-con e-child\" data-id=\"8cf0b34\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-095191b elementor-widget elementor-widget-text-editor\" data-id=\"095191b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Personalizada<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec528f0 e-flex e-con-boxed e-con e-parent\" data-id=\"ec528f0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c71b649 e-con-full e-flex e-con e-child\" data-id=\"c71b649\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97cd177 elementor-widget elementor-widget-text-editor\" data-id=\"97cd177\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Trazable<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-964ad48 e-flex e-con-boxed e-con e-parent\" data-id=\"964ad48\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b166ecc e-con-full e-flex e-con e-child\" data-id=\"b166ecc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5645f0e elementor-widget elementor-widget-text-editor\" data-id=\"5645f0e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Consistente<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b17ec1 e-flex e-con-boxed e-con e-parent\" data-id=\"4b17ec1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2bac68e e-con-full e-flex e-con e-child\" data-id=\"2bac68e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7eb5c43 elementor-widget elementor-widget-text-editor\" data-id=\"7eb5c43\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Este nuevo est\u00e1ndar har\u00e1 que las empresas migren de sistemas aislados a plataformas centralizadas que unifiquen conversaciones, datos y reportes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e06257 e-flex e-con-boxed e-con e-parent\" data-id=\"8e06257\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-02ed19f e-con-full e-flex e-con e-child\" data-id=\"02ed19f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51975bb elementor-widget elementor-widget-image\" data-id=\"51975bb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ikono.co\/en_us\/5-senales-atencion-por-chat-upgrade\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"555\" src=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-3-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-1024x711.jpg\" class=\"attachment-large size-large wp-image-66731\" alt=\"\" srcset=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-3-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-1024x711.jpg 1024w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-3-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-300x208.jpg 300w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-3-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-768x533.jpg 768w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-3-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-18x12.jpg 18w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-3-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente.jpg 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Tambi\u00e9n puedes leer \u201c5 se\u00f1ales de que tu atenci\u00f3n por chat necesita un upgrade\u201d<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e256a3e e-flex e-con-boxed e-con e-parent\" data-id=\"e256a3e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ea77276 e-con-full e-flex e-con e-child\" data-id=\"ea77276\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-098ce60 elementor-widget elementor-widget-text-editor\" data-id=\"098ce60\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>3. El error m\u00e1s com\u00fan: confundir multicanalidad con \u201cestar en todas partes\u201d<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e32b22 e-flex e-con-boxed e-con e-parent\" data-id=\"4e32b22\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d13437a e-con-full e-flex e-con e-child\" data-id=\"d13437a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa66a46 elementor-widget elementor-widget-text-editor\" data-id=\"aa66a46\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Muchas empresas creen que por tener:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9da7185 e-flex e-con-boxed e-con e-parent\" data-id=\"9da7185\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c01b527 e-con-full e-flex e-con e-child\" data-id=\"c01b527\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c180ff3 elementor-widget elementor-widget-text-editor\" data-id=\"c180ff3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>WhatsApp \u2714<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb81f3c e-flex e-con-boxed e-con e-parent\" data-id=\"eb81f3c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ccd3a3 e-con-full e-flex e-con e-child\" data-id=\"3ccd3a3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d4f7e9 elementor-widget elementor-widget-text-editor\" data-id=\"9d4f7e9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"3878\" data-end=\"4081\">Facebook \u2714<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2159f0d e-flex e-con-boxed e-con e-parent\" data-id=\"2159f0d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be0fc7d e-con-full e-flex e-con e-child\" data-id=\"be0fc7d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aabec26 elementor-widget elementor-widget-text-editor\" data-id=\"aabec26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Chat web \u2714<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dc8c37 e-flex e-con-boxed e-con e-parent\" data-id=\"7dc8c37\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bfaa615 e-con-full e-flex e-con e-child\" data-id=\"bfaa615\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b138ab elementor-widget elementor-widget-text-editor\" data-id=\"9b138ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tel\u00e9fono \u2714<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dae3511 e-flex e-con-boxed e-con e-parent\" data-id=\"dae3511\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a7e1c5 e-con-full e-flex e-con e-child\" data-id=\"5a7e1c5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6229edc elementor-widget elementor-widget-text-editor\" data-id=\"6229edc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Email \u2714<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63e1810 e-flex e-con-boxed e-con e-parent\" data-id=\"63e1810\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eb12275 e-con-full e-flex e-con e-child\" data-id=\"eb12275\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95a42a3 elementor-widget elementor-widget-text-editor\" data-id=\"95a42a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3878\" data-end=\"4081\">\u2026 ya son multicanales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75ff6d0 e-flex e-con-boxed e-con e-parent\" data-id=\"75ff6d0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3973ddb e-con-full e-flex e-con e-child\" data-id=\"3973ddb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edba694 elementor-widget elementor-widget-text-editor\" data-id=\"edba694\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3878\" data-end=\"4081\">Pero no lo son.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-435788f e-flex e-con-boxed e-con e-parent\" data-id=\"435788f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b365c24 e-con-full e-flex e-con e-child\" data-id=\"b365c24\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7c0148 elementor-widget elementor-widget-text-editor\" data-id=\"b7c0148\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3878\" data-end=\"4081\"><strong data-start=\"2710\" data-end=\"2758\">La multicanalidad no significa abrir canales<\/strong>, significa <strong data-start=\"2770\" data-end=\"2782\">conectar<\/strong>, <strong data-start=\"2784\" data-end=\"2799\">sincronizar<\/strong> and <strong data-start=\"2802\" data-end=\"2815\">gestionar<\/strong> esos canales desde una sola vista.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c429ade e-flex e-con-boxed e-con e-parent\" data-id=\"c429ade\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c8be451 e-con-full e-flex e-con e-child\" data-id=\"c8be451\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c082af9 elementor-widget elementor-widget-text-editor\" data-id=\"c082af9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3878\" data-end=\"4081\">En otras palabras:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c888ec e-flex e-con-boxed e-con e-parent\" data-id=\"8c888ec\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-029f114 e-con-full e-flex e-con e-child\" data-id=\"029f114\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d99418 elementor-widget elementor-widget-text-editor\" data-id=\"4d99418\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3878\" data-end=\"4081\"><em>Multicanalidad sin integraci\u00f3n = m\u00e1s trabajo, m\u00e1s errores y peor experiencia.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb2f48e e-flex e-con-boxed e-con e-parent\" data-id=\"fb2f48e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0902de6 e-con-full e-flex e-con e-child\" data-id=\"0902de6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-337f178 elementor-widget elementor-widget-text-editor\" data-id=\"337f178\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3878\" data-end=\"4081\">Para 2026, la multicanalidad exitosa ser\u00e1 definida por tres caracter\u00edsticas:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b24177 e-flex e-con-boxed e-con e-parent\" data-id=\"4b24177\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f144ea2 e-con-full e-flex e-con e-child\" data-id=\"f144ea2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e99914a elementor-widget elementor-widget-text-editor\" data-id=\"e99914a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong data-start=\"3038\" data-end=\"3054\">Unificaci\u00f3n:<\/strong> un solo lugar para ver y responder todo.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-265f6ec e-flex e-con-boxed e-con e-parent\" data-id=\"265f6ec\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3dfcf41 e-con-full e-flex e-con e-child\" data-id=\"3dfcf41\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2d89d7 elementor-widget elementor-widget-text-editor\" data-id=\"a2d89d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong data-start=\"3104\" data-end=\"3120\">Continuidad:<\/strong> el cliente puede saltar de un canal a otro sin perder el contexto.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a47a8d5 e-flex e-con-boxed e-con e-parent\" data-id=\"a47a8d5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d8ed6ba e-con-full e-flex e-con e-child\" data-id=\"d8ed6ba\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72f8a21 elementor-widget elementor-widget-text-editor\" data-id=\"72f8a21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong data-start=\"3196\" data-end=\"3227\">Automatizaci\u00f3n inteligente:<\/strong> bots que apoyan, agentes que personalizan.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ceb0ca e-flex e-con-boxed e-con e-parent\" data-id=\"5ceb0ca\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad3e60a e-con-full e-flex e-con e-child\" data-id=\"ad3e60a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2887b7 elementor-widget elementor-widget-text-editor\" data-id=\"c2887b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>4. El rol de la IA en la multicanalidad del futuro<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae77d15 e-flex e-con-boxed e-con e-parent\" data-id=\"ae77d15\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-02c400b e-con-full e-flex e-con e-child\" data-id=\"02c400b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7846ad elementor-widget elementor-widget-text-editor\" data-id=\"c7846ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La inteligencia artificial no reemplazar\u00e1 a los agentes; los potenciar\u00e1.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6d8fdc e-flex e-con-boxed e-con e-parent\" data-id=\"b6d8fdc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ebc691 e-con-full e-flex e-con e-child\" data-id=\"4ebc691\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01227ff elementor-widget elementor-widget-text-editor\" data-id=\"01227ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En 2026 la IA permitir\u00e1:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbb5a85 e-flex e-con-boxed e-con e-parent\" data-id=\"fbb5a85\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dedd9db e-con-full e-flex e-con e-child\" data-id=\"dedd9db\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a4e56b elementor-widget elementor-widget-text-editor\" data-id=\"7a4e56b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>\ud83e\udd16 Automatizaci\u00f3n inicial inteligente<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cde7dd1 e-flex e-con-boxed e-con e-parent\" data-id=\"cde7dd1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7854abb e-con-full e-flex e-con e-child\" data-id=\"7854abb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce1456f elementor-widget elementor-widget-text-editor\" data-id=\"ce1456f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bots que entienden intenci\u00f3n, tono y contexto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-736d965 e-flex e-con-boxed e-con e-parent\" data-id=\"736d965\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fb210d4 e-con-full e-flex e-con e-child\" data-id=\"fb210d4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0152c71 elementor-widget elementor-widget-text-editor\" data-id=\"0152c71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>\ud83e\udde0 Contexto unificado<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71381b2 e-flex e-con-boxed e-con e-parent\" data-id=\"71381b2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6cee942 e-con-full e-flex e-con e-child\" data-id=\"6cee942\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bf850e elementor-widget elementor-widget-text-editor\" data-id=\"6bf850e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La conversaci\u00f3n de WhatsApp, email y llamada conectadas en un solo historial.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5703f94 e-flex e-con-boxed e-con e-parent\" data-id=\"5703f94\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f2a7bbd e-con-full e-flex e-con e-child\" data-id=\"f2a7bbd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b446682 elementor-widget elementor-widget-text-editor\" data-id=\"b446682\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>\ud83d\udd01 Procesos guiados<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d1d679e e-flex e-con-boxed e-con e-parent\" data-id=\"d1d679e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e4992f9 e-con-full e-flex e-con e-child\" data-id=\"e4992f9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2272ce2 elementor-widget elementor-widget-text-editor\" data-id=\"2272ce2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Flujos autom\u00e1ticos para ventas, cobranzas, soporte o fidelizaci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59d491b e-flex e-con-boxed e-con e-parent\" data-id=\"59d491b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cff0c6d e-con-full e-flex e-con e-child\" data-id=\"cff0c6d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de0eda9 elementor-widget elementor-widget-text-editor\" data-id=\"de0eda9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>\ud83d\udcca M\u00e9tricas predictivas<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e34d7ff e-flex e-con-boxed e-con e-parent\" data-id=\"e34d7ff\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7deee8b e-con-full e-flex e-con e-child\" data-id=\"7deee8b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d791049 elementor-widget elementor-widget-text-editor\" data-id=\"d791049\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Detectar momentos de riesgo antes de que el cliente abandone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8dbaae9 e-flex e-con-boxed e-con e-parent\" data-id=\"8dbaae9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-424a61a e-con-full e-flex e-con e-child\" data-id=\"424a61a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7481c elementor-widget elementor-widget-text-editor\" data-id=\"2e7481c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>\ud83c\udfaf Personalizaci\u00f3n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fc5821 e-flex e-con-boxed e-con e-parent\" data-id=\"5fc5821\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a928e7c e-con-full e-flex e-con e-child\" data-id=\"a928e7c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a39cdca elementor-widget elementor-widget-text-editor\" data-id=\"a39cdca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3904\" data-end=\"4011\">La multicanalidad dejar\u00e1 de ser solo un tema de canales.<br data-start=\"3960\" data-end=\"3963\" \/>Ser\u00e1 <strong data-start=\"3968\" data-end=\"3992\">IA + datos + agentes<\/strong> trabajando juntos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7049b59 e-flex e-con-boxed e-con e-parent\" data-id=\"7049b59\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3dbdb3a e-con-full e-flex e-con e-child\" data-id=\"3dbdb3a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5892c elementor-widget elementor-widget-text-editor\" data-id=\"2b5892c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>5. El reto operativo: equipos m\u00e1s sincronizados<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3472477 e-flex e-con-boxed e-con e-parent\" data-id=\"3472477\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa2f443 e-con-full e-flex e-con e-child\" data-id=\"fa2f443\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b3fcd6 elementor-widget elementor-widget-text-editor\" data-id=\"7b3fcd6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para las empresas de 2026, el desaf\u00edo no solo ser\u00e1 tecnol\u00f3gico, sino humano:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e165e8 e-flex e-con-boxed e-con e-parent\" data-id=\"6e165e8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fc91b23 e-con-full e-flex e-con e-child\" data-id=\"fc91b23\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-120a290 elementor-widget elementor-widget-text-editor\" data-id=\"120a290\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Equipos que entienden m\u00faltiples canales.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f25aea0 e-flex e-con-boxed e-con e-parent\" data-id=\"f25aea0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2f13f5f e-con-full e-flex e-con e-child\" data-id=\"2f13f5f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a12e1ef elementor-widget elementor-widget-text-editor\" data-id=\"a12e1ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Supervisores con visibilidad en tiempo real.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3adf953 e-flex e-con-boxed e-con e-parent\" data-id=\"3adf953\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a7fdcd e-con-full e-flex e-con e-child\" data-id=\"3a7fdcd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7b821a elementor-widget elementor-widget-text-editor\" data-id=\"d7b821a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Agentes capaces de manejar conversaciones simult\u00e1neas.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-524c489 e-flex e-con-boxed e-con e-parent\" data-id=\"524c489\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c72df2b e-con-full e-flex e-con e-child\" data-id=\"c72df2b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2098b elementor-widget elementor-widget-text-editor\" data-id=\"ce2098b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Protocolos unificados, independientemente del canal.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6053179 e-flex e-con-boxed e-con e-parent\" data-id=\"6053179\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e8378a3 e-con-full e-flex e-con e-child\" data-id=\"e8378a3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a507fe5 elementor-widget elementor-widget-text-editor\" data-id=\"a507fe5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Capacitaci\u00f3n continua para usar herramientas avanzadas.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5668455 e-flex e-con-boxed e-con e-parent\" data-id=\"5668455\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fff8367 e-con-full e-flex e-con e-child\" data-id=\"fff8367\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0815a elementor-widget elementor-widget-text-editor\" data-id=\"7b0815a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La multicanalidad exigir\u00e1 <strong data-start=\"4438\" data-end=\"4493\">equipos m\u00e1s \u00e1giles, m\u00e1s digitales y m\u00e1s coordinados<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c686fe6 e-flex e-con-boxed e-con e-parent\" data-id=\"c686fe6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-03703da e-con-full e-flex e-con e-child\" data-id=\"03703da\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a98226d elementor-widget elementor-widget-image\" data-id=\"a98226d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send\/?phone=3148901850&#038;text=Hola+quiero+m%EF%BF%BDs+informaci%EF%BF%BDn.&#038;type=phone_number&#038;app_absent=0\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"555\" src=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-4-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-1024x711.jpg\" class=\"attachment-large size-large wp-image-66732\" alt=\"\" srcset=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-4-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-1024x711.jpg 1024w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-4-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-300x208.jpg 300w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-4-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-768x533.jpg 768w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-4-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente-18x12.jpg 18w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-26-12-4-Multicanalidad_-el-reto-que-marcara-la-atencion-al-cliente.jpg 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">La multicanalidad como eje de la experiencia del usuario<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-237ebd1 e-flex e-con-boxed e-con e-parent\" data-id=\"237ebd1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ee3d21a e-con-full e-flex e-con e-child\" data-id=\"ee3d21a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6605675 elementor-widget elementor-widget-text-editor\" data-id=\"6605675\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>6. \u00bfQu\u00e9 deben hacer las empresas desde hoy para prepararse?<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47645a4 e-flex e-con-boxed e-con e-parent\" data-id=\"47645a4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b93698 e-con-full e-flex e-con e-child\" data-id=\"8b93698\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a13b78d elementor-widget elementor-widget-text-editor\" data-id=\"a13b78d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aqu\u00ed los pasos clave para llegar listos al 2026:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a539a15 e-flex e-con-boxed e-con e-parent\" data-id=\"a539a15\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a1a646d e-con-full e-flex e-con e-child\" data-id=\"a1a646d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5243eca elementor-widget elementor-widget-text-editor\" data-id=\"5243eca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>1. Unificar canales en una sola plataforma<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8d8d39 e-flex e-con-boxed e-con e-parent\" data-id=\"e8d8d39\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eddb3ce e-con-full e-flex e-con e-child\" data-id=\"eddb3ce\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9620ff2 elementor-widget elementor-widget-text-editor\" data-id=\"9620ff2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Evitar que los agentes salten entre apps.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a81275 e-flex e-con-boxed e-con e-parent\" data-id=\"3a81275\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d1a294a e-con-full e-flex e-con e-child\" data-id=\"d1a294a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2f3fa1 elementor-widget elementor-widget-text-editor\" data-id=\"e2f3fa1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong data-start=\"4716\" data-end=\"4730\">iKono Chat<\/strong> and <strong data-start=\"4733\" data-end=\"4754\">iKono Call Center<\/strong> permiten gestionar chats, voz, WhatsApp y m\u00e1s desde una misma vista.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9aa957 e-flex e-con-boxed e-con e-parent\" data-id=\"e9aa957\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-540cc62 e-con-full e-flex e-con e-child\" data-id=\"540cc62\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b81fb4 elementor-widget elementor-widget-text-editor\" data-id=\"1b81fb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>2. Automatizar procesos simples<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c78aafc e-flex e-con-boxed e-con e-parent\" data-id=\"c78aafc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2a33825 e-con-full e-flex e-con e-child\" data-id=\"2a33825\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e18a501 elementor-widget elementor-widget-text-editor\" data-id=\"e18a501\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Todo lo repetitivo debe estar automatizado:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f0240c e-flex e-con-boxed e-con e-parent\" data-id=\"2f0240c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cee1555 e-con-full e-flex e-con e-child\" data-id=\"cee1555\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-338f03a elementor-widget elementor-widget-text-editor\" data-id=\"338f03a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Preguntas frecuentes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-706e7b0 e-flex e-con-boxed e-con e-parent\" data-id=\"706e7b0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-25f4d90 e-con-full e-flex e-con e-child\" data-id=\"25f4d90\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c1fc2b elementor-widget elementor-widget-text-editor\" data-id=\"0c1fc2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Enrutamiento inteligente.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d8ffa1 e-flex e-con-boxed e-con e-parent\" data-id=\"9d8ffa1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0adab61 e-con-full e-flex e-con e-child\" data-id=\"0adab61\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a105846 elementor-widget elementor-widget-text-editor\" data-id=\"a105846\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Validaciones.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0412d01 e-flex e-con-boxed e-con e-parent\" data-id=\"0412d01\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-989b0a6 e-con-full e-flex e-con e-child\" data-id=\"989b0a6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5967ad8 elementor-widget elementor-widget-text-editor\" data-id=\"5967ad8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Agendamientos.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed71dd0 e-flex e-con-boxed e-con e-parent\" data-id=\"ed71dd0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53dbeb1 e-con-full e-flex e-con e-child\" data-id=\"53dbeb1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66f05db elementor-widget elementor-widget-text-editor\" data-id=\"66f05db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Notificaciones.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb04fea e-flex e-con-boxed e-con e-parent\" data-id=\"cb04fea\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aa94bbc e-con-full e-flex e-con e-child\" data-id=\"aa94bbc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-677fea0 elementor-widget elementor-widget-text-editor\" data-id=\"677fea0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>3. Activar reportes en tiempo real<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-829ecc3 e-flex e-con-boxed e-con e-parent\" data-id=\"829ecc3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4f0be95 e-con-full e-flex e-con e-child\" data-id=\"4f0be95\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef11244 elementor-widget elementor-widget-text-editor\" data-id=\"ef11244\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La multicanalidad necesita mediciones claras:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea60382 e-flex e-con-boxed e-con e-parent\" data-id=\"ea60382\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8681f41 e-con-full e-flex e-con e-child\" data-id=\"8681f41\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28e1848 elementor-widget elementor-widget-text-editor\" data-id=\"28e1848\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tiempos de respuesta.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b1ed4c e-flex e-con-boxed e-con e-parent\" data-id=\"6b1ed4c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c032df e-con-full e-flex e-con e-child\" data-id=\"2c032df\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42df740 elementor-widget elementor-widget-text-editor\" data-id=\"42df740\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tiempos de resoluci\u00f3n.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e0df97 e-flex e-con-boxed e-con e-parent\" data-id=\"8e0df97\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-840ae03 e-con-full e-flex e-con e-child\" data-id=\"840ae03\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a802874 elementor-widget elementor-widget-text-editor\" data-id=\"a802874\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tr\u00e1fico por canal.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-628d725 e-flex e-con-boxed e-con e-parent\" data-id=\"628d725\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-87bf440 e-con-full e-flex e-con e-child\" data-id=\"87bf440\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3173b3a elementor-widget elementor-widget-text-editor\" data-id=\"3173b3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Conversaciones simult\u00e1neas.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8635c35 e-flex e-con-boxed e-con e-parent\" data-id=\"8635c35\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64733df e-con-full e-flex e-con e-child\" data-id=\"64733df\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-148c59e elementor-widget elementor-widget-text-editor\" data-id=\"148c59e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Productividad por agente.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a120719 e-flex e-con-boxed e-con e-parent\" data-id=\"a120719\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b3a9fd e-con-full e-flex e-con e-child\" data-id=\"7b3a9fd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c29c2a elementor-widget elementor-widget-text-editor\" data-id=\"8c29c2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>4. Integrar IA de forma estrat\u00e9gica<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-250e918 e-flex e-con-boxed e-con e-parent\" data-id=\"250e918\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-99e6469 e-con-full e-flex e-con e-child\" data-id=\"99e6469\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9ce942 elementor-widget elementor-widget-text-editor\" data-id=\"a9ce942\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IA no es solo un bot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b74eb2 e-flex e-con-boxed e-con e-parent\" data-id=\"0b74eb2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-128dfbf e-con-full e-flex e-con e-child\" data-id=\"128dfbf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-673d00f elementor-widget elementor-widget-text-editor\" data-id=\"673d00f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Es una herramienta para:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e43498 e-flex e-con-boxed e-con e-parent\" data-id=\"2e43498\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eeb3ba9 e-con-full e-flex e-con e-child\" data-id=\"eeb3ba9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfb4d44 elementor-widget elementor-widget-text-editor\" data-id=\"cfb4d44\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Clasificar solicitudes.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6b991a e-flex e-con-boxed e-con e-parent\" data-id=\"d6b991a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-db9cdbb e-con-full e-flex e-con e-child\" data-id=\"db9cdbb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48faaa8 elementor-widget elementor-widget-text-editor\" data-id=\"48faaa8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Sugerir respuestas.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7011c66 e-flex e-con-boxed e-con e-parent\" data-id=\"7011c66\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-695a9eb e-con-full e-flex e-con e-child\" data-id=\"695a9eb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5033d7 elementor-widget elementor-widget-text-editor\" data-id=\"a5033d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Analizar sentimientos.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0370f5 e-flex e-con-boxed e-con e-parent\" data-id=\"e0370f5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fecafde e-con-full e-flex e-con e-child\" data-id=\"fecafde\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e77b7df elementor-widget elementor-widget-text-editor\" data-id=\"e77b7df\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Predecir abandono.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3f54ed e-flex e-con-boxed e-con e-parent\" data-id=\"a3f54ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ca256e8 e-con-full e-flex e-con e-child\" data-id=\"ca256e8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cb4284 elementor-widget elementor-widget-text-editor\" data-id=\"4cb4284\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Mejorar la personalizaci\u00f3n.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a44fced e-flex e-con-boxed e-con e-parent\" data-id=\"a44fced\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d7c0821 e-con-full e-flex e-con e-child\" data-id=\"d7c0821\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d0561f elementor-widget elementor-widget-text-editor\" data-id=\"8d0561f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>5. Crear protocolos unificados de atenci\u00f3n<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d71dd16 e-flex e-con-boxed e-con e-parent\" data-id=\"d71dd16\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ba659ed e-con-full e-flex e-con e-child\" data-id=\"ba659ed\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7475bb elementor-widget elementor-widget-text-editor\" data-id=\"b7475bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un cliente debe tener la misma experiencia en cualquier canal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be0286d e-flex e-con-boxed e-con e-parent\" data-id=\"be0286d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e20aaeb e-con-full e-flex e-con e-child\" data-id=\"e20aaeb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2ed1b5 elementor-widget elementor-widget-text-editor\" data-id=\"f2ed1b5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>7- Caso de uso: c\u00f3mo la multicanalidad mejora la experiencia en la vida real<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29401ac e-flex e-con-boxed e-con e-parent\" data-id=\"29401ac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d6ee208 e-con-full e-flex e-con e-child\" data-id=\"d6ee208\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6097fd3 elementor-widget elementor-widget-text-editor\" data-id=\"6097fd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Imagina un cliente del sector financiero:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba098a7 e-flex e-con-boxed e-con e-parent\" data-id=\"ba098a7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9bf0e55 e-con-full e-flex e-con e-child\" data-id=\"9bf0e55\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7a35b2 elementor-widget elementor-widget-text-editor\" data-id=\"b7a35b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1\ufe0f\u20e3 Consulta su saldo por WhatsApp.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6eb7fb9 e-flex e-con-boxed e-con e-parent\" data-id=\"6eb7fb9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f102a20 e-con-full e-flex e-con e-child\" data-id=\"f102a20\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b852524 elementor-widget elementor-widget-text-editor\" data-id=\"b852524\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2\ufe0f\u20e3 Solicita un cr\u00e9dito por el chat web.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-400c349 e-flex e-con-boxed e-con e-parent\" data-id=\"400c349\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8f24ecf e-con-full e-flex e-con e-child\" data-id=\"8f24ecf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96a296b elementor-widget elementor-widget-text-editor\" data-id=\"96a296b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3\ufe0f\u20e3 Recibe una llamada de confirmaci\u00f3n del asesor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97faf65 e-flex e-con-boxed e-con e-parent\" data-id=\"97faf65\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b996200 e-con-full e-flex e-con e-child\" data-id=\"b996200\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b9de2e elementor-widget elementor-widget-text-editor\" data-id=\"5b9de2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4\ufe0f\u20e3 Firma su solicitud v\u00eda email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c542d21 e-flex e-con-boxed e-con e-parent\" data-id=\"c542d21\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ddedd71 e-con-full e-flex e-con e-child\" data-id=\"ddedd71\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e57d20 elementor-widget elementor-widget-text-editor\" data-id=\"1e57d20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hoy esos pasos est\u00e1n desconectados.<br data-start=\"5934\" data-end=\"5937\" \/>En 2026, deben estar integrados en un solo flujo inteligente, sin repeticiones ni fricciones.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0ff2f8 e-flex e-con-boxed e-con e-parent\" data-id=\"e0ff2f8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-43d1cd9 e-con-full e-flex e-con e-child\" data-id=\"43d1cd9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd0620f elementor-widget elementor-widget-text-editor\" data-id=\"dd0620f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Conclusion<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d381f08 e-flex e-con-boxed e-con e-parent\" data-id=\"d381f08\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5e7f91c e-con-full e-flex e-con e-child\" data-id=\"5e7f91c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc9a946 elementor-widget elementor-widget-text-editor\" data-id=\"bc9a946\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La multicanalidad ser\u00e1 uno de los grandes retos \u2014y oportunidades\u2014 del 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc31c44 e-flex e-con-boxed e-con e-parent\" data-id=\"cc31c44\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69ae289 e-con-full e-flex e-con e-child\" data-id=\"69ae289\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68fd359 elementor-widget elementor-widget-text-editor\" data-id=\"68fd359\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Las empresas que logren:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c350138 e-flex e-con-boxed e-con e-parent\" data-id=\"c350138\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f431a8b e-con-full e-flex e-con e-child\" data-id=\"f431a8b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05eaf06 elementor-widget elementor-widget-text-editor\" data-id=\"05eaf06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Integrar canales<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c78ef1 e-flex e-con-boxed e-con e-parent\" data-id=\"3c78ef1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9411ed e-con-full e-flex e-con e-child\" data-id=\"b9411ed\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15e3312 elementor-widget elementor-widget-text-editor\" data-id=\"15e3312\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Automatizar procesos<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe0f362 e-flex e-con-boxed e-con e-parent\" data-id=\"fe0f362\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1152262 e-con-full e-flex e-con e-child\" data-id=\"1152262\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56d9e97 elementor-widget elementor-widget-text-editor\" data-id=\"56d9e97\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Unificar datos<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e75650 e-flex e-con-boxed e-con e-parent\" data-id=\"5e75650\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58eef91 e-con-full e-flex e-con e-child\" data-id=\"58eef91\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c54b858 elementor-widget elementor-widget-text-editor\" data-id=\"c54b858\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Incorporar IA<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48498cd e-flex e-con-boxed e-con e-parent\" data-id=\"48498cd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-989a786 e-con-full e-flex e-con e-child\" data-id=\"989a786\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06da95a elementor-widget elementor-widget-text-editor\" data-id=\"06da95a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2714 Fortalecer sus equipos<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-776917b e-flex e-con-boxed e-con e-parent\" data-id=\"776917b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-628def7 e-con-full e-flex e-con e-child\" data-id=\"628def7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6cec56 elementor-widget elementor-widget-text-editor\" data-id=\"a6cec56\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2026 ser\u00e1n las que lideren la experiencia de cliente en un mundo cada vez m\u00e1s exigente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43fb9f1 e-flex e-con-boxed e-con e-parent\" data-id=\"43fb9f1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-732fb5e e-con-full e-flex e-con e-child\" data-id=\"732fb5e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2403fb3 elementor-widget elementor-widget-text-editor\" data-id=\"2403fb3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para quienes empiecen desde hoy, <strong data-start=\"6388\" data-end=\"6442\">2026 no ser\u00e1 un reto, sino una ventaja competitiva<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45c0c08 e-flex e-con-boxed e-con e-parent\" data-id=\"45c0c08\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e7c27f5 e-con-full e-flex e-con e-child\" data-id=\"e7c27f5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01ac2d4 elementor-widget elementor-widget-text-editor\" data-id=\"01ac2d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"5292\" data-end=\"5458\">\ud83d\udc49 <a href=\"http:\/\/wa.me\/3148901850\/?text=Quiero%20conocer%20m\u00e1s\">Schedule a demo and discover how AI can improve your contact center.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-855bf34 e-flex e-con-boxed e-con e-parent\" data-id=\"855bf34\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8dd422a e-con-full e-flex e-con e-child\" data-id=\"8dd422a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a00108 elementor-widget elementor-widget-text-editor\" data-id=\"4a00108\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Fountain: <\/strong><a href=\"http:\/\/ikono.co\/en_us\/\">iKono Telecommunications supported by AI<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2738e90 e-flex e-con-boxed e-con e-parent\" data-id=\"2738e90\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-faa64ed e-con-full e-flex e-con e-child\" data-id=\"faa64ed\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7718ee3 elementor-widget elementor-widget-text-editor\" data-id=\"7718ee3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>#We invite you to read our blog post\u00a0<a href=\"https:\/\/ikono.co\/en_us\/tips-servicio-al-cliente-memorable\/\" target=\"_blank\" rel=\"noopener\">\u00abTips para un servicio al cliente memorable: la clave para diferenciar tu negocio<\/a>\u00bb<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-798928a e-flex e-con-boxed e-con e-parent\" data-id=\"798928a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-628316c e-con-full e-flex e-con e-child\" data-id=\"628316c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1954d60 elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"1954d60\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div 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54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_whatsapp\" role=\"button\" tabindex=\"0\" aria-label=\"Share on WhatsApp\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span 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85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c8a715 e-flex e-con-boxed e-con e-parent\" data-id=\"7c8a715\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a2774d0 e-con-full e-flex e-con e-child\" data-id=\"a2774d0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4b47513 e-grid e-con-boxed e-con e-child\" data-id=\"4b47513\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96a0e78 elementor-widget elementor-widget-heading\" data-id=\"96a0e78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Learn about our Corporate Solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c01549 elementor-widget elementor-widget-text-editor\" data-id=\"7c01549\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Learn about the IP telephony, multi-agent chat, and mass text and voice messaging solutions for your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3164d11 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3164d11\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ikono.co\/en_us\/contactanos\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Click here<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d8ba9e e-flex e-con-boxed e-con e-parent\" data-id=\"4d8ba9e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-074e84c e-con-full e-flex e-con e-child\" data-id=\"074e84c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc4bec1 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"dc4bec1\" data-element_type=\"widget\" data-settings=\"{&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:17,&quot;sizes&quot;:[]},&quot;pagination_type&quot;:&quot;numbers&quot;,&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-67046 post type-post status-publish format-standard has-post-thumbnail hentry category-experiencia_clientes category-mensajeria_masiva category-servicio_al_cliente category-tecnologia tag-comunicacion tag-innovacion tag-tecnologia\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/ikono.co\/en_us\/mensajeria-masiva-b2b-campanas-efectivas\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"208\" src=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-30-01-1-Como-usar-mensajeria-masiva-300x208.jpg\" class=\"attachment-medium size-medium wp-image-67091\" alt=\"\" srcset=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-30-01-1-Como-usar-mensajeria-masiva-300x208.jpg 300w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-30-01-1-Como-usar-mensajeria-masiva-1024x711.jpg 1024w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-30-01-1-Como-usar-mensajeria-masiva-768x533.jpg 768w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-30-01-1-Como-usar-mensajeria-masiva-18x12.jpg 18w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-30-01-1-Como-usar-mensajeria-masiva.jpg 1080w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Customer Experience<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ikono.co\/en_us\/mensajeria-masiva-b2b-campanas-efectivas\/\" >\n\t\t\t\tC\u00f3mo usar mensajer\u00eda masiva B2B para crear campa\u00f1as efectivas\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ikono.co\/en_us\/mensajeria-masiva-b2b-campanas-efectivas\/\" aria-label=\"Read more about C\u00f3mo usar mensajer\u00eda masiva B2B para crear campa\u00f1as efectivas\" tabindex=\"-1\" >\n\t\t\tRead more ...\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tiKono Communications\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t30 January, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-66998 post type-post status-publish format-standard has-post-thumbnail hentry category-call_center category-chat-center category-comunicacion category-experiencia_clientes category-multiagente category-servicio_al_cliente tag-comunicacion tag-innovacion tag-tecnologia\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/ikono.co\/en_us\/metricas-contact-center\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"208\" src=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-23-01-1-Las-metricas-que-todo-Contact-Center-debe-medir-300x208.jpg\" class=\"attachment-medium size-medium wp-image-67079\" alt=\"\" srcset=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-23-01-1-Las-metricas-que-todo-Contact-Center-debe-medir-300x208.jpg 300w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-23-01-1-Las-metricas-que-todo-Contact-Center-debe-medir-1024x711.jpg 1024w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-23-01-1-Las-metricas-que-todo-Contact-Center-debe-medir-768x533.jpg 768w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-23-01-1-Las-metricas-que-todo-Contact-Center-debe-medir-18x12.jpg 18w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-23-01-1-Las-metricas-que-todo-Contact-Center-debe-medir.jpg 1080w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Call Center<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ikono.co\/en_us\/metricas-contact-center\/\" >\n\t\t\t\tLas m\u00e9tricas de un Contact Center que debes medir para crecer\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ikono.co\/en_us\/metricas-contact-center\/\" aria-label=\"Read more about Las m\u00e9tricas de un Contact Center que debes medir para crecer\" tabindex=\"-1\" >\n\t\t\tRead more ...\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tiKono Communications\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t23 January, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-66987 post type-post status-publish format-standard has-post-thumbnail hentry category-call_center category-chat-center category-comunicacion category-experiencia_clientes category-multiagente category-servicio_al_cliente category-tecnologia tag-comunicacion tag-innovacion tag-tecnologia\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/ikono.co\/en_us\/reducir-tiempos-espera-call-center\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"208\" src=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-16-01-1-Como-reducir-tiempos-de-espera-en-tu-Call-Center-300x208.jpg\" class=\"attachment-medium size-medium wp-image-67069\" alt=\"\" srcset=\"https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-16-01-1-Como-reducir-tiempos-de-espera-en-tu-Call-Center-300x208.jpg 300w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-16-01-1-Como-reducir-tiempos-de-espera-en-tu-Call-Center-1024x711.jpg 1024w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-16-01-1-Como-reducir-tiempos-de-espera-en-tu-Call-Center-768x533.jpg 768w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-16-01-1-Como-reducir-tiempos-de-espera-en-tu-Call-Center-18x12.jpg 18w, https:\/\/ikono.co\/wp-content\/uploads\/Banner-Articulo-16-01-1-Como-reducir-tiempos-de-espera-en-tu-Call-Center.jpg 1080w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Call Center<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/ikono.co\/en_us\/reducir-tiempos-espera-call-center\/\" >\n\t\t\t\tC\u00f3mo reducir los tiempos de espera en tu Call Center\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/ikono.co\/en_us\/reducir-tiempos-espera-call-center\/\" aria-label=\"Read more about C\u00f3mo reducir los tiempos de espera en tu Call Center\" tabindex=\"-1\" >\n\t\t\tRead more ...\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tiKono Communications\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t16 January, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"45\" data-next-page=\"https:\/\/ikono.co\/en_us\/wp-json\/wp\/v2\/posts\/65496\/page\/2\/\"><\/div>\n\t\t\t\t<nav class=\"elementor-pagination\" aria-label=\"Pagination\">\n\t\t\t<span aria-current=\"page\" class=\"page-numbers current\"><span class=\"elementor-screen-only\">Page<\/span>1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/ikono.co\/en_us\/wp-json\/wp\/v2\/posts\/65496\/page\/2\/\"><span class=\"elementor-screen-only\">Page<\/span>2<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/ikono.co\/en_us\/wp-json\/wp\/v2\/posts\/65496\/page\/3\/\"><span class=\"elementor-screen-only\">Page<\/span>3<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/ikono.co\/en_us\/wp-json\/wp\/v2\/posts\/65496\/page\/4\/\"><span class=\"elementor-screen-only\">Page<\/span>4<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/ikono.co\/en_us\/wp-json\/wp\/v2\/posts\/65496\/page\/5\/\"><span class=\"elementor-screen-only\">Page<\/span>5<\/a>\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Tendencias de Customer Experience (CX) que marcar\u00e1n el 2026 La experiencia del cliente (CX) ha evolucionado de ser un valor agregado a convertirse en el<\/p>","protected":false},"author":1,"featured_media":66733,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[228,227,243,226,235,253,229,231],"tags":[238,237,236],"class_list":["post-65496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call_center","category-comunicacion","category-emprendimiento","category-experiencia_clientes","category-innovacion","category-ia","category-servicio_al_cliente","category-tecnologia","tag-comunicacion","tag-innovacion","tag-tecnologia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Multicanalidad en la atenci\u00f3n al cliente: tendencias clave para 2026 &#8226; iKono Telecomunicaciones<\/title>\n<meta name=\"description\" content=\"Descubre por qu\u00e9 la multicanalidad ser\u00e1 clave en la atenci\u00f3n al cliente en 2026, las 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